Jira Service Management

{"xsrfToken":"AG87-S37R-QM8W-6VWE_507e246e4ce5a2bc68ebfbb51d24321057b73790_lout","branding":{"id":"2","key":"sup","name":"PhySoftAMS® Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#990014","headerLinkHoverBGColor":"#990014","headerBadgeColor":"#990014"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/07e8a2ac-c77d-4e10-ad93-3da0a132d08c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMjBlMTM4My1lZDM5LTQ0NTAtODg3MS0xYjBjZWVlMTk2ZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA3ZThhMmFjLWM3N2QtNGUxMC1hZDkzLTNkYTBhMTMyZDA4YyI6WyJyZWFkIl19LCJleHAiOjE2ODUyNzUyNjUsIm5iZiI6MTY4NTI3NDY2NX0.taI1qIwZaPJuqt0ReL36VGeW2t-3Wc9ME0DmLUIHCdo&client=b20e1383-ed39-4450-8871-1b0ceee196e7&mode=fit","logoId":"07e8a2ac-c77d-4e10-ad93-3da0a132d08c","isLogoAvailable":true,"helpCenterTitle":"PhySoft® Support Center","sharedPortalName":"PhySoft® Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"PhySoft® Support Center","sharedPortalName":"PhySoft® Support Center","localeDisplayName":"English (United States)"},"ko-KR":{"helpCenterTitle":"도움말 센터에 오신 것을 환영합니다.","sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"pt-BR":{"helpCenterTitle":"Bem-vindo ao Central de Ajuda","sharedPortalName":"Central de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"ヘルプセンターへようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#004bce","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/07fac566-a767-491f-a1e6-490a8ddc5e78/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMjBlMTM4My1lZDM5LTQ0NTAtODg3MS0xYjBjZWVlMTk2ZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA3ZmFjNTY2LWE3NjctNDkxZi1hMWU2LTQ5MGE4ZGRjNWU3OCI6WyJyZWFkIl19LCJleHAiOjE2ODUyNzUyNjUsIm5iZiI6MTY4NTI3NDY2NX0.tZ2jQ2azprUEFpeaDtbfzneFUT8HGEd8oo1WcKmfSZ0&client=b20e1383-ed39-4450-8871-1b0ceee196e7&height=300&mode=fit","bannerMediaApiFileId":"07fac566-a767-491f-a1e6-490a8ddc5e78","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"sup","projectId":11807,"serviceDeskId":2,"name":"PhySoftAMS® Support","description":"Prefer phone calls? No problem! Call us at (331) 213-2900.\n","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"14","name":"Submit a request","descriptionHtml":"","callToAction":"Submit a request","introHtml":"Get help using the system or report issues.","icon":12439,"iconUrl":"https://physoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12439","groups":[2],"key":""},{"id":"10","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"See a place where we can do better? We're all ears.","icon":12560,"iconUrl":"https://physoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12560","groups":[2],"key":""},{"id":"16","name":"Complaint","descriptionHtml":"","callToAction":"Complaint","introHtml":"Alleges deficiencies related to the identity, quality, durability, reliability, safety, effectiveness, or performance of PhySoftAMS after its release for distribution.","icon":12414,"iconUrl":"https://physoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12414","groups":[],"key":""},{"id":"7","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":12548,"iconUrl":"https://physoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12548","groups":[],"key":""},{"id":"15","name":"Functional or technical support","descriptionHtml":"","callToAction":"Functional or technical support","introHtml":"Does NOT allege any deficiency related to the identity, quality, durability, reliability, safety, effectiveness, or performance of PhySoftAMS after its release for distribution.","icon":12406,"iconUrl":"https://physoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12406","groups":[],"key":""},{"id":"4","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Ask questions about licensing or billing.","icon":12557,"iconUrl":"https://physoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12557","groups":[],"key":""},{"id":"9","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":12556,"iconUrl":"https://physoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12556","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[14,10]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"95cdbb52-d76b-3417-a6d6-469d9b796edd","appLinkName":"System Confluence","spaceKey":"SUP1","spaceName":"PhySoft Support","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"Welcome to our new support site!","userLanguageMessageWiki":"Check out our <a href=\"https://physoft.jira.com/wiki/spaces/SUP1/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">support knowledgebase</a> if you need help using this support site!\nSincerely, John Kluska Chief Client Officer PhySoft®","defaultLanguageHeader":"Welcome to our new support site!","defaultLanguageMessage":"Check out our [support knowledgebase|https://physoft.jira.com/wiki/spaces/SUP1/overview] if you need help using this support site!\n\nSincerely,\n*John Kluska*\nChief Client Officer\nPhySoft®","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"PhySoft® Support Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://physoft.jira.com/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}